![]() If you are still having an issue with the app, email us at Someone will contact you.CORPUS CHRISTI, Texas - Prices are soaring. Hi - Sorry for the trouble you are experiencing. ![]() I need this to be fixed because this affects everything in my agenda and this is supposed to help me not dig me further into my problems. And worse I just got off the phone from the interview she should be calling me soon to see if I’ve uploaded my documents and when I have to tell her there is a glitch and I can’t log in, I’m sure we won’t be able to continue much of the process without it, then I will have to dip into my wallet, and spend money that a young mother looking for help with her healthcare shouldn’t be spending right now, just to get a ride all the way 30 minutes out to use the father of my child’s computer. STILL NOTHING NEW, just the grey screen holding me back from getting my healthcare done. What did I get? A glitch, I can’t even freaking log in to my account because after I answer my DOB and SSC I am proceeded to the next part of logging in and it says “answer these three questions, you only have one try” and yet.THERES NO QUESTIONS just a grey screen with that writing typed on the top, I closed out and re entered my information again. I have things to do, like set up my healthcare plan properly so I can go get an ultrasound for my child, which is what you guys were supposed to be offering here. I can’t even get past the log in cause a glitch I’m frustrated We're glad to hear it's working well for you. Hi Cristal, Great! The app was created to make managing your benefits easier. Which I think it’s quite kid-friendly, and is what I need to be able to go through. Rose/Rosemary/Rossie?) for making this process less difficult. But I thank the government, this institution and each person involved, like the kind and patience lady that just helped me on the phone, (Mrs. What is behind to be doing this, is hard to handle, and every other little thing, it looks as a huge one! Maybe I’m the only person who feels like this, maybe not. It’s not easy to apply for benefits when I should be contributing and helping others. but this app made it so easy!! I thank you. I was already getting blocked when heard I need to submit a document. Where I used to fill a paper job-application and submitted in person! I think it sounds better “old fashioned” than old! ) and for whatever reason, afraid of technology, after many intents for different kind of things. Thank you for taking the time to give a positive review! Be sure to check out future releases. Overall, I’m so happy with the changes made! Hopefully this helps all of us stay on top of renewal deadlines better, and our active benefits. The app wasn’t intuitive before because users had to navigate it, with many clicks, as if it were the website. I also like that the app developers realized that the phone app NEEDED to be different from the website. (Although the update to the website is also way better than it was before, during the height of the pandemic.) Honestly, the app seems a lot better than the (also updated) website. Right off the bat I can see my SNAP balance, freeze my card, read my documents from oldest to newest, and immediately determine which benefits are active and which are not. However, the new interface is so much cleaner and intuitive. For security reasons, the app logged me out during long periods of unuse- which were frequent because every time I tried to use it to upload documents OR check my SNAP balance, I couldn’t do it.) And I don’t know because it was really confusing using the app before. (I mention this to give the app development team an idea of which update I’m referring to because I’m not sure when it exactly the new version was rolled out. The recent update to the app is incredibly better and user-friendly than it was during the height of the pandemic. Recent Updates Have Finally Made This App Accessible Search by your current location or ZIP code.Freeze or replace your stolen or lost card.View documents you’ve attached and sent us through the website or app.Attach photos of the documents or forms we need from you and then send them to us.Sign up to go paperless and get notices and forms sent to you on the app.Find out if it’s time to renew your benefits.Here are features you can access once you set up your account: To get started, set up a Your Texas Benefits account (if you don’t already have one). You also can report changes to your cases and find an office near you. Get alerts, like when it’s time to renew your benefits. Use the app to send us documents we need. Manage and view your cases anytime you want – right from your phone. Health care benefits (including Medicare Savings Program and Medicaid). ![]() The Your Texas Benefits app is for Texans who have applied for or get:
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